Order Processing

We process and dispatch all orders within 24 hours of placement (or the next business day).

Shipping within Australia

• Free Standard Shipping for orders over $100 AUD.
• Standard Shipping: $9.95 AUD, with an estimated delivery time of 2-8 business days.
• Express Shipping: $14.95 AUD, with an estimated delivery time of 1-4 business days.

International Shipping

• Standard Shipping: $25 AUD, with an estimated delivery time of 6-27 business days.

Customs, Duties, and Taxes

Please note that Veiled Noor is not responsible for any additional customs fees, duties, or taxes charged by your local authorities.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email or text message with your tracking number.

Damages and Lost Items

Veiled Noor is not liable for any lost, stolen, or delayed packages once they are in transit. For assistance, please contact the shipping carrier directly to file a claim.

Questions?

Feel free to reach out to us at hello@veilednoor.com.au if you have any questions or concerns.